Shipping Policy
Welcome to Sweet Stampin’! We are committed to providing you with a seamless shopping experience. Below, you’ll find all the details about our shipping and processing times, costs, and digital product downloads.
Shipping Information
Processing Times:
- Orders are processed within 1-3 business days (Monday–Friday, excluding holidays).
- Once your order is shipped, you will receive a confirmation email with tracking information (if applicable).
Shipping Times and Costs:
- Standard Shipping (Domestic): 5-7 business days, starting at $4.99.
- Expedited Shipping (Domestic): 2-3 business days, starting at $9.99.
- International Shipping: 7-21 business days, starting at $14.99 (delivery times vary by location and customs requirements).
Please note that shipping times may vary due to unforeseen delays with carriers or customs for international orders.
Digital Product Downloads
If you’ve purchased a digital product, here’s what to expect:
- Once your payment is confirmed, you will receive an email with a download link.
- If you don’t see the email within 15 minutes, please check your spam or junk folder.
- Downloads are available immediately after purchase and can be accessed from your account on our website.
Important Notes:
- Ensure you save the digital file promptly or bookmark the link so you can find the file again.
- For any issues with downloads, please email us: elaine@sweetstampin.com
Additional Information
- Shipping Address Errors: Ensure your shipping address is correct at checkout. We are not responsible for delays or additional costs due to incorrect information.
- Customs and Duties (International Orders): Any customs fees, taxes, or duties are the responsibility of the customer.
- Lost or Delayed Shipments: If your order is lost or significantly delayed, please contact us at [insert customer service email] for assistance.
Thank you for shopping with Sweet Stampin’! For any questions about your order or our shipping policy, feel free to email us at elaine@sweetstampin.com